Answered By: Laura Horgan
Last Updated: Jun 12, 2023     Views: 37

If you can't remember or don’t have your username and password for Blackboard

  • Go to
  • Click on “online self service tool” in the center column

    Blackboard Online reset tool
  • Type in your first and last names (capitalize the first letter of each) and social security number  (just the numbers, NO dashes, NO spaces)
  • Answer one of the security questions and click on search
  • Create a password with at least 8 characters according to the information provided on the screen.
  • Print out or write down in a secure place your UserID and Password.
  • If you have problems, call the service desk at 1-978-656-3301

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Text: 978.241.7884

Bedford Campus Library: 781.280.3708

Lowell Campus Library: 978.656.3004